This Privacy Policy applies to your use of the website https://rarerootlabs.com/ (the “Site”). The Site is owned and operated by GO LLC BDA Rare Root Labs (collectively, “we,” “us,” or “our”). This Privacy Policy describes the types of information we collect from you when you use the Site and how we use that information.
We value your privacy regarding SMS communications. We do not share mobile information, such as text messaging originator opt-in data and consent, with third parties or affiliates for marketing or promotional purposes. We may share information with subcontractors who assist us in providing support services, such as customer service. Aside from these essential service providers, we exclude text messaging originator opt-in data and consent; this information will never be shared with any third party.
When you provide your phone number and opt-in to receive messages from us, your consent is used for the following purposes:
Sending appointment updates and reminders.
Following up on quotes and service requests.
Sending promotional messages, special offers, and general updates regarding our services.
We collect several types of information from and about users of our Site, including:
Personal Information: Name, email address, phone number, and mailing address provided when you make a reservation, sign up for a newsletter, or contact us.
Non-Personal Information: Browser type, operating system, IP address, and referring URL (collectively, “Usage Data”).
We use tracking technologies to improve your experience and analyze Site traffic. These include:
Google Analytics: To understand how visitors engage with our site.
Meta Pixel: To measure the effectiveness of our advertising.
Microsoft Clarity: To capture how you use and interact with our website through behavioral metrics and heatmaps.
By using the Site, you consent to the use of these tracking technologies.
We use the information we collect to:
Process your reservations and requests.
Send updates, promotions, and special offers.
Respond to inquiries and improve our services.
Comply with legal and regulatory requirements.
You have the right to know what personal data we hold about you and to request its deletion.
To Opt-Out of SMS: Reply STOP or UNSUBSCRIBE to any text message you receive from us.
To Access or Delete Data: You may request to review or delete your personal information by emailing us at wholesale @ Rarerootlabs.com
We take reasonable steps to protect your information from unauthorized access or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Our Site is not directed to children under the age of 13. If we learn we have collected information from a child under 13, we will delete it immediately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact us at: wholesale @ Rarerootlabs.com
